Mino77 Privacy Policy – Protection of Your Personal Data

1. Introduction

Mino77 ("we", "Platform", "Company") operates under the domain mino77.pro and provides digital entertainment services including slot games, sports betting, bingo, and various other online games. We understand that privacy is of great importance to every user, and we do not take this responsibility lightly.

This Privacy Policy ("Policy") describes in detail how mino77 collects, uses, processes, stores, and protects the personal data you provide when registering for and using our platform. It also outlines your rights as a data owner and how to exercise them.

This Policy applies to all users of the mino77 platform, including unregistered visitors, registered members, and any party that interacts with our platform through any communication channel. By continuing to use our services, you confirm that you have read and fully understood this Policy.

2. Information We Collect

Mino77 only collects information necessary to provide you with a quality and secure service. The following are the categories of information we collect:

A. Information You Provide Directly:

• Full name, date of birth, and gender.
• Email address and mobile phone number.
• Residential address and postcode.
• Identity document information (national ID or passport) for the KYC process.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Account password (stored in hashed form and unreadable).

B. Automatically Collected Information:

• IP address and general location information of your device.
• Browser type, operating system, and device model.
• Login session data including time, duration, and in-platform activity.
• Financial transaction records and wagering history.
• Cookie data and permitted tracking technologies.

3. How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. mino77 uses your personal data for the following purposes:

• Account Management: Creating and maintaining your account, processing registration, and enabling you to log in securely.
• Identity Verification: Conducting the required KYC process to verify age eligibility and prevent fraud and money laundering.
• Payment Processing: Processing your deposits and withdrawals securely via supported payment methods.
• Customer Support: Providing technical assistance and addressing your inquiries accurately and promptly.
• Platform Security: Detecting and preventing any fraudulent activity, unauthorized access, or platform abuse.
• Service Improvement: Analyzing usage patterns to continuously improve platform quality and user experience.
• Legal Compliance: Meeting regulatory and legal requirements and responding to requests from competent authorities.
• Promotional Communications: Sending information about promotions, bonuses, and special offers — provided you have consented to receive them.

Mino77 will not use your data for any purpose other than those stated above without first obtaining your consent.

4. Sharing Information with Third Parties

Mino77 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, we may share your information in limited and controlled circumstances as follows:

• Payment Service Providers: Required transaction information is shared with accredited and trusted payment processors to complete your deposits and withdrawals.
• Technology Service Providers: Technical partners who assist in operating the platform, including server hosting and analytics — subject to strict confidentiality agreements.
• Legal Compliance: Information may be disclosed to competent authorities when required by law, court order, or for financial crime investigation purposes.
• mino77's Rights Protection: In situations where it is necessary to verify, enforce, or defend our legal rights.

5. Cookies & Tracking Technologies

Mino77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform so we can continuously improve it. Data is collected in aggregate form without personally identifiable information.
• Functional Cookies: Saving your preferences such as display settings and language to deliver a more personalized experience.
• Analytics Cookies: Used to analyse traffic and usage patterns for the purpose of continuous platform improvement.

You may manage or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the mino77 platform. Continued use of the platform after a cookie notice is displayed will be considered your consent to the use of those cookies.

6. Data Security & Technical Protection

Your data security is mino77's top priority. We implement a range of technical and organizational security measures to protect your information from unauthorized access, loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption for all data communications between the platform and your device.
• Encryption of sensitive data in the database using the latest industry encryption standards.
• Multi-layered firewall systems and real-time intrusion detection systems.
• Strict access controls ensuring only authorized personnel can access members' personal data.
• Regular security audits conducted by accredited independent parties.
• Regularly encrypted data backups stored at secure locations.
• 24/7 system monitoring to detect any threats or unusual activity.

While we take all reasonable precautions, no security system is perfect. In the event of any material data breach, mino77 will notify affected members within the timeframe required by applicable law.

7. Your Rights as a Data Owner

As a mino77 member, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the mino77 support team via email at [email protected]. We will process your request within a reasonable timeframe.

8. Data Retention & Deletion Period

Mino77 retains your personal data only for as long as necessary to fulfill the purposes stated in this Policy, or as required by applicable law:

• Active Account Data: Retained for the entire duration your account remains active on the mino77 platform.
• Financial Transaction Records: Retained for a minimum of five years after the last transaction to meet financial and anti-money laundering legal requirements.
• KYC Data: Retained for the period specified by applicable regulatory requirements.
• Communication Logs: Retained for one year for customer support and dispute resolution purposes.
• Technical Data: Server logs and analytics data are retained for three months before being automatically deleted.

Once the retention period expires, your data will be securely deleted or anonymised. You may request early deletion of your data by contacting us, subject to any legal requirements that prevent immediate deletion.

9. Child Protection

The mino77 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected without our knowledge, such data will be deleted immediately and the relevant account will be closed. Parents or guardians who find that their underage child has registered an account on our platform are requested to contact us immediately at [email protected].

Mino77 employs a strict age verification process through KYC procedures to ensure that only eligible users can fully access our platform.

10. Amendments to This Privacy Policy

Mino77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any amendments will take effect immediately upon publication on this page.

For material changes, we will notify you through:

• A prominent notice on the mino77 platform homepage.
• Notification emails to the email address registered to your account.
• An in-platform notice upon your next login.

The last updated date of this Policy is always clearly displayed at the top of this page. Continued use of the platform following any changes constitutes your acceptance of the amended Policy. If you do not agree with the amendments made, you have the right to close your account.

11. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the mino77 Privacy Officer through the following channels:

We encourage you to contact us directly with any privacy concerns before filing a complaint with the relevant authorities. We are committed to addressing every inquiry transparently, respectfully, and within a reasonable timeframe.

For more information about your rights and platform policies, please visit the Terms and Conditions and FAQ ours.